THREE REASONS WHY IT IS IMPORTANT TO HAVE A CUSTOMER-CENTRIC BUSINESS.
Being customer-centric means more than just having a 24/7 customer service hotline or posting “the customer is always right” slogans. Though a lot of companies claim of adopting a “customer first” approach, in many cases, the focus on customers is actually just an afterthought. But why is it critical to ensure that the costumer is at the core and center of everything that you do as a business or company? Let’s discuss three important benefits – #1. You will sell your product.